Trionfo delivers a single platform to manage every aspect of employee benefits—including enrollment, billing, commission payments, and more. In recent years, Trionfo has expanded its focus to address the needs of small-group brokers and GAs. 

“We’re building technology that empowers brokers and small agencies to spend less time on operations and more time on selling and closing business,” said Chris King, VP of Information Technology at Trionfo.

Today, we’re excited to announce that Trionfo is integrating Noyo’s BenefitsOS platform to expand carrier connectivity and enhance the enrollment experience. Through this partnership, Trionfo can connect carriers even faster and bring advanced behind-the-scenes capabilities including AI-powered plan configuration, automatic error detection, and round-trip confirmation of member changes.

“We chose to work with Noyo because of how fast we could get up and running with carrier connections,” said Chris. “The partnership also gives us near real-time visibility into enrollment transactions—without relying on flat files or delayed error reports. That drives even greater efficiency and improves turnaround times for clients.”

One of the key challenges in expanding any ben-admin platform is managing carrier integrations, and Trionfo is no exception.

“There are so many carriers in the market, and trying to build and maintain connections with each one can be daunting and cost-prohibitive,” said Chris.

This creates a classic chicken-before-the-egg dilemma: connecting to carriers requires a critical mass of adoption, but growing that adoption requires having the connections customers need.

At the same time, customers expect a seamless experience. They want transparency and the confidence that ongoing changes—new hires, terminations, QLEs—are successfully processed. Without it, they’re left checking portals, scanning reports, and going back and forth with support.

“Partnering with Noyo gives us the best of both worlds,” Chris explained. “We can activate carrier connections as needed to grow adoption, and we’re giving users full visibility. For employees especially, it brings peace of mind—when they enroll, make a change, or add a dependent, they can trust it’s being handled quickly and accurately.”

What BenefitsOS enables for Trionfo’s customers:

• More carriers, seamless connections: Trionfo can support a broader range of clients and benefits options, while offering a better experience than portals and standard EDI.

• Automation and time savings: Employer groups can be onboarded and enrolled faster. Managing enrollments and resolving issues is less work.

• Full visibility, fewer errors: Trionfo’s customers can get the answers they need faster and have confidence that their data is handled with care.

Learn more about Trionfo’s solutions here, or watch the full interview below: